Myntra.com — I have received used item from myntra

Address: DEEPMALA HOSPITAL, ADARSH NAGAR, AJMER RAJASTHAN, Ajmer, Rajasthan, 305001

I have received used item from myntra on dt. 5th march 2020 orderno.[protected]-7381303 i immediatly call to delivery boy but he said i has shown delivered and can't picked then i process for return then next day delivery boy came and did not pick the product and said this is used item please get approve the return, but don't how i have to get approve for return.