Myntra.com — I have received wrong product and all product Which I have wrong from myntra or Myntra cheat me I have proper prof against myntra.

Dear Myntra team,

I am your customer sorry to say that I am unhappy with your service and due to this I have got in depression.
Actually I have ordered from your myntra aap 25 sharee total amount rs 22k aprox and 14 shares I have received before 25 sep 2021.

And 11 shares prices of these shares is 7k approx Which date of delivery was 25 sept 2021 which detail is following 3 combo sarees and 5 seprate sarees means 8 packets total no of sarees is 11 but on sept I have received I wrong product which I have never order from your aap and AWB no[protected] .
On this single AWB no[protected] my products means my all sarees delivery status have shows delivered but I have not received any single saree. And in stead of my sarees I have Received a different and wrong product salwar, Kurti and dupata which I have never ordered and my 11 sarees is missing.
And for product I have so many times complaining to your customer service support from 25 september 2021 to 17 October 2021 but still I am waiting for your reply or solution.

Complaint detail are following,

25 September 2021 Complaint no- IN[protected].

28 September 2021 Complaint no- IN[protected].

29 September 2021 Complaint no- IN[protected].

05 oct 2021 Complaint No- IN[protected].

05 oct 2021 complaint No- IN[protected]

IN[protected].

On 5 oct 2021 I have complained more then 12 times.

12 oct 2021 Complained no- IN[protected].

This is superior call on 12 oct.

17 oct 2021 Complained no- IN[protected].

19 oct 2021 Complained no-
IN[protected].

When told to them regarding my problem from 25 September 2021 to still date they told me that I promise you to resolve your problem and they take 5 days on each complain and at last they close the case from them self without providing me any solution.
I think Myntra team cheat to customer like me they have no any right process to solve any problem of customer.
Please find the attachment of wrong product pics and detail and I have also meet with your courier patner regarding same problem they also give me prove. They told me if required they provide me video clips for prove.
Please the detail which I am sharing you right now and same prove I have a already shared to you team.

And your team told me that I am 5 days late how its possible because I have proper prove and I am sharing you also please see carefully .
I need justices if you donot gave me justices or refunds my money.
If this problem not solve by you then I have to go complained on Myntra and Myntra process in consumer court.

Again today I am complaining to you because you all do not my problem is that I have received wrong product in stead of my 11 sarees and the price of my ordered items is approx 7k still my amount is pending.

Why you all play with me and nobody call me still I am waiting for my refund.

Regards
Abhinav Kumar
[protected]