[Resolved] Myntra.com — I'm complaining about a genuine return that was rejected by Myntra.
C
Chandni9090
from Haldwani, Uttarakhand
Sep 2, 2022
I had ordered Roadster Black Tassled Loafers from Myntra on 27 August and I received the product on 31 August . But because it had size issue I returned the product on the same day when it was shipped to me and it was picked up the very next day. But then received an email stating that my on-hold return was rejected on the grounds that it failed quality check. I mean I don't even understand on what basis they failed to return it. Everything was intact, tags were all there and I didn't even use the product I liked the product but just because it was bigger than my size I returned it. There wasn't even any time gap between when it was shipped and when I returned the product. I've had a seamless experience with Myntra till now and I was happy but It definitely changed my mind about Myntra.
Order id #[protected]-7050401
Return id #[protected]
+1 photos
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Sep 25, 2022
Complaint marked as Resolved
I followed up constantly with the customer support of Myntra and they accomodated my complaints and intimated me of every step taken from their side. Eventually they resolved my complaint.
Myntra.com customer support has been notified about the posted complaint.
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