Myntra.com — incomplete order delivered. harassment

I received an incomplete 2 piece kurti set from myntra on 24th july. I was not in delhi. I returned on the 27th and after opening the packet i realized it didn't have the lower i. E. The palazzo. I called up at around 8 pm at the customer care and was told i had to call within 48 hours. Since i was not home and i never knew about this policy where a fault at myntra end has to be born by the customer # elite customer which they say i am. I won't suffer a loss because of their fault.