Myntra.com — Incomplete package received

Incomplete order delivered on Oct 22. Return request raised on Oct 22. Still no action taken. Twice the return request status changed to "pickup failed" without any contact from Myntra. I have called customer helpline thrice and still no resolution. I have been charged for the product and the received product does not have the promised quantity. Instead of 2 quantities, I only received 1 quantity and already paid for 2 quantities.