Myntra.com — incorrect damaged product received myntra not helping

Address: Pune, Maharashtra

Order no.112302969437625726903
Product 1:ziyaa kurta
Product 2:maniac t-shirt
I have received wrong and damaged product. I have put the return request on 23rd oct and myntra promised me they will pick up on 24the but no one came. Estimated date was given 28th after multiple follow ups. When i called them today, they are now saying wait till 5th nov. This is really frustrating. All their customer representative keep giving excuses and disconnect the calls without helping. I need refund of these two products first. They can pickup the product whenever they want but i need my money back.
Thanks
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I have received a cello tape tied up packet and I called on customer care and they suggest me to open that and that packet was full with papers and polythene but product not there I want my money back

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