Myntra.com — item has not been received yet after making multiple complaints

Address: Online shopping application, Pune, Maharashtra, 411057

Hi,
Order no:[protected]-1819903
Order not received yet though multiple commitments and now customer care team disconnecting my call, last 10 calls at least got disconnected in middle of it. Escalation team also worst in help, they don't have courtesy of taking ownership even. Everytime asking me to callback, since last 20 days, I'm wasting my time by calling them and THEY USED TO DISCONNECT THE CALL EVERYTIME!! Somebody named Sakshi from escalation team really behaved bad and robotic response, frustrating service, pathetic experience, not at all customer centric service.. USELESS!!!