Myntra.com — Item not delivered and showing delivered

I have orderedens kurta for my brother in law. After few days when i checked my status it was showing delivered. When i asked my Brother in law he said nothing has been received. I called customer care and they are saying they resolve the issue withing 3-4 days of delivery. Now its 4-5 days more so they cant do anything...hopeless inspite of checking whi have delivered n to whom. They r just closing the matter by sorry. Worst customer service. N this behaviour is when i m a regular customer. Kindly resolve the issue else i will never buy again from ur site.