Myntra.com — items in the apps states delivered, but didn't receive any of the order

Address: Hyderabad, Andhra Pradesh, 500020

I ordered 2 aks kurtis.
Order number[protected]-4298901
Aks women green and marron printed a line kurta
Aks women blue & white printed anarkali kurta

The kurtis delivery status shows to be delivered on 19th august 2019 but never received by any. I checked with all my family members and neighbors a. Called customer care but they didn't respond properly.

Didn't expect this kind of customer service from myntra. This will be my last order from myntra if this issue is not resolved.

I need complete refund or the item to be delivered properly.

Item claimed to be delivered on 19th august 2019 but never received by any. I did double check.