Myntra.com — kurta

Address: 38/1/2B Girish Mukherjee Road, Kolkata, West Bengal, 700025

I have ordered a kurta from Myntra. When I received the product I found it without price tag. Further the kurta was bigger in size and hence I requested for a return . Now the customer care is asking me that they cannot accept the return request since the product is without the price tag . Why will the customer has to bear the consequences even though it's not the customer s fault .