Myntra.com — maybelline product received in damaged form

Address: Surat, Surat, Gujarat, 395002
Website: Myntra.com

I have order one maybeline product which is come in a completely damage way.. I try to return the product however it is showing non refundable.. It seems very old product customer care complain is also submitted.. I am attaching photos of the same.. How one can use products which is completely damage or not usable. Not happy with product at all.. I want refund of the same
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I got a call and said i won a lottory of 1st prize is this real or fake?

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