Myntra.com — mental harassment from myntra

Address: Visakhapatnam, Andhra Pradesh, 530046

Being a pregnant i have to be calm and healthy but myntra gives me mental harassment. I ordered a product to gift someone at the starting of the month but the delivery delayed 20days. I used to keep following up everyday. And finally i received a not good product so i placed a return request. The request was accepted on the same day. But no action taken against it from 9 days. Everyday i keep receiving message like pickup is gonna happen on that day and evening i receive a message like it didn't happen because i rescheduled it. But no delivery person called me regarding pickup. So how can i reschedule? I am calling myntra from a week regarding this issue. They raised a complaint and maximum with in 72 hrs they sort out the issue. But i waited for 80 hrs and called for update (As they don't have concern to update me after the mentioned time). They are asking me to wait for 24hrs more. I am loosing my health and my baby's health because of this issue. I am badly want to take action on this.