[Resolved]  Myntra.com — Michael kors watch return rejected

Address: 63,D,Vanita, Vishwakarmanagar,mulund west, mumbai-400080

I have ordered Michael Kors BRADSHAW Women Gold Analogue Watch MK6359 from myntra.com on 7th Nov 2021. It shipped to my place on 9th Nov2021. When I opened it it did not have any brand tag or any other plastic protection cover. The size was too big so decided to return it as it does not have exchange policy. But now they have rejected my return saying it was a used or damaged product. I have returned it within few hours how it can be used or damaged? I have returned it in condition same as it came to me. Now I want to return it and want my money back.
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Nov 22, 2021
Complaint marked as Resolved 
I returned it again, within 2 hours i got my money back because This time I convinced pick up guy and he agreed. Myntra team completely dependent on these pickup guys, they dont have alternative way to check wether the product is used or not.
Myntra.com customer support has been notified about the posted complaint.
 
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