Myntra.com — Missing item II order no[protected]-5985901

This in reference to order no. mentioned in the subject & complaint no
Order no[protected]-5985901
Complaint no-IN[protected]
Date of order-18th Oct, 2020

As reported in Myntra app the complete product was not delivered as ordered.
To elaborate we have ordered a tracksuit which was mentioned in the order was not delivered, only the track jacket was delivered while track lower was missing.
It was escalated to support team but the claim was rejected.

Also, we have shared the photographs of the delivery packet which clearly shows it's meant to hold only one article and no way 2 articles can be fitted in.
We have requested time and again to do proper investigation and deliver the missing article(Track lower)