Myntra.com — missing product fossil smartwatch

Address: 683565

Reference number in[protected] [incident: in[protected]]
Sir

Muhammed al saif i buy 2 products from your minthra online shopee i get delivery on 30/4/2019
. I get only the benton shoe the other product is fosil watch and the watch and charger is missing i get only the box and one owners manual book only.
And the edge of the box is craked.. As per this mail i wait for 4/5/2019 but i didn't get any conformation from your side then i call the customer care number on 5 5 2019 and one person will attend my call he told me to wait 24 hr i need to wait exta as per his information
Then i will call after 24 hr on 06/5/2019 on that time one l customers care execute attend my call she also told me to wait for 24 hr more
Finaly i call today and today also your executive told me to wait for 24 hr then i will told him to i want to talk with his supervisor and one mister akash his supervisor told me another 24

Actually i make this mail because no one call me about the enquiry or anything i spend for it 13280 inr