Myntra.com — missing product "nike men navy revolution 3 running shoes" in your order "111318931817265652103"

Address: IP Colony, Faridabad, Faridabad, Haryana, 121003

I placed an order on 23rd June, 2019 for 4 products on Myntra. Out of that 3 items were delivered on 28th and 29th June but status has updated for all 4 items as delivered then I filed a complain on 29th June vide complain Reference Number-IN[protected] for wrong status. They asked me to wait for 3rd July for resolution but till date no resolution have been provided. I have been calling and sending mail everyday and they replied to wait for 24 hours for resolution. I have asked them to give the invoice and delivery proof but no response received so far. One day I asked them to transfer the call to their seniors then They have transferred it to Manish Gulathi and he assured me for resolution within 24 hours but no resolution so far.

I'm very surprised with their response and way of resolving the issue. Almost 24 days have gone instead of 24 hours as they asked for waiting.

Please help me to get the refund.