Myntra.com — Missing product package is given

Hello sir/madam,
My name is Gaurav k singh. I am writing this for grievance against myntra.
I want to tell you that I have ordered HK color of fashion stole on myntra at 21st of Nov and on 26th of Nov it's delivered to me.
When I opened the package, I saw my stole was missing there and a cardboard sheet surrounded by thermocol sheet was there in the package and package was so dirty and tampered from the bottom of package and extra tape was also there at the package so in order to this I raised a complaint on myntra's CUSTOMER support portal and they people gave time span for giving me resolution but now they are not accepting the claim and saying that ""product was shipped from our end""
So I want to say that in this ### way they people are trying to manipulating me and making me fool and giving silly excuses.
They are devouring my money and not giving me my product or my refund.
So please help me in getting back my hard earned money.
Total amount--836 INR
Product I'D--115764783299367672901
Order date---21st of Nov
Product delivered date--26th of Nov
Phone number used in order--[protected]
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Myntra.com customer support has been notified about the posted complaint.
Dec 09, 2020
Updated by GauravIIMT
Hello sir/madam,
My name is Gaurav k singh. I am writing this for grievance against myntra.
I want to tell you that I have ordered HK color of fashion stole on myntra at 21st of Nov and on 26th of Nov its delivered to me.
When I opened the package, I saw my stole was missing there and a cardboard sheet surrounded by thermocol sheet was there in the package and package was so dirty and tampered from the bottom of package and extra tape was also there at the package so in order to this I raised a complaint on myntra's CUSTOMER support portal and they people gave time span for giving me resolution but now they are not accepting the claim and saying that ""product was shipped from our end""
So I want to say that in this ### way they people are trying to manipulating me and making me fool and giving silly excuses.
They are devouring my money and not giving me my product or my refund.
So please help me in getting back my hard earned money.
Total amount--836 INR
Product I'D-115764783299367672901
Order date---21st of Nov
Product delivered date--26th of Nov
Phone number used in order--[protected]
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