Myntra.com — money debited, order not placed nor refunded

Address: H.NO 11-3-76 A ,BEHIND OLD DC OFFICE, BANNANJE , UDUPI, Udupi, Karnataka, 576101

I have placed an order in myntra for 2 quantity of rs. 1507. The order has been placed but order has not been placed. Transaction has been done from gpay upi. Checked even with bank and gpay the money has been debited and credited in hdfc bank of myntra.in. But myntra guys say the amount has not been credited in their bank account.

Please anyone help me with this.

Teansation date ; 7/1/2020