Myntra.com — money deducted but order failed

Address: NARDIGANJ ROAD GARH PAR, NEAR SURYA MANDIR, NAWADA, Nawada, Bihar, 805110

I ordered an item of value 7020. Money was deducted but order was not taken. They told that they didnot receive money but bank told that the transaction was successful. The transaction was done on may 10 and they told that money will be refunded in the account but it did not happen. Please resolve the matter as soon as possible. Or kindly
Kindly complete my order.