Myntra.com — Money deducted but order not placed and refund not processed

I tried to place an order from Myntra. Payment was done via Mobikwik. The entire amount got deducted from my bank account and from Mobikwik the amount was sent to Myntra. But Myntra didn’t place the order.
Now they are not refunding or reverting my money and not giving any concrete answer to my complaint.
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Myntra.com customer support has been notified about the posted complaint.
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Myntra has provided any updates even after the complaint raised here. They are still asking me to wait for 24-48 hours.
If the order was not placed, they should have initiated the refund immediately.
Mobikwik also has put the matter on Myntra itself.
I am not able to see Myntra’s response to this issue.
I am expecting an email stating the refund status. I don’t know what is so difficult in doing that! If the order has not been placed, money should be immediately reverted or refunded in this case, since the issue is from Myntra’s side.
What do they gain by harassing customers !
I have not yet received my money. @Myntra had asked me to wait until 72 hours and it has already crossed 72 hours. It feels like Myntra doesn’t really care about it. They are giving all generic answers and so does @Mobikwik.

Neither Myntra nor Mobikwik has provided any concrete proof of refund initiation. They don’t give a damn about consumers. Please escalate this issue. They should pay for this wrongdoing.
Finally money got refunded after so long.

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