Myntra.com — money deducted from my account directly that too around 15000

Address: 411057

I last stopped on 8 sep 19 and all process return refund was all done. Yesterday 23 sep total 5 transaction were made by myntra of around total 15466 with my otp or my concern.
I don’t know how they made this transaction but this is frustration for such huge amount. I have bank statements and also there is no purchase made on myntra after 8 sep. I want my money back. It’s hard to believe myntra company is not safe. I have been the customer for around 4-5years now. I am filing an fir. How can money transaction be made without any otp or any password directly from bank account. Myntra not happy.
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Myntra.com customer support has been notified about the posted complaint.
Sep 24, 2019
Updated by patilpooja009
The transaction was made without my concern, without any password or otp from me.
 
1 Comment

Comments

Not able to provide any resolution blocked my money for 10 days not even providing me the product also
my order number 112075429805938809501. they charged me 721 instead of 474.36

my mobile number is [protected]
and when i contacted their customer care they asked me to wait till 29

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