Myntra.com — Money deducted product not showed in order list and not delivered

On 29/10/21, customer ref. no.[protected], payment through upi, I made a purchase from myntra for inr 1538, though amount deducted from my sbi account, the product I paid for did not show up in order list and not delivered either till date. Just half an hour back I made another purchase for inr 1039, payment through upi, cust. ref. no.[protected], though amount has been deducted the product I ordered is again not showing up in my order list. Dont know what is going on. plz help.