Myntra.com — money has been debited but order not placed

mohd farhaan

from Chennai, Tamil Nadu

Address:

TA-2,2nd FLOOR,MAIN JAGDAMBA ROAD, TUGHALALAKABAD EXTN,Delhi,Delhi,110019, New Delhi, Delhi

I recently wanted to order clothing from myntra.com. I usually place my order by prepaid method. Today i placed an order for 1, 611 from my mobikwik wallet. The money was debited from my wallet but the order was not placed. I contacted the myntra customer care and they said they did not receive any payment from me. They told me to wait for 48 hours. I need my money back. I have also attached the transaction details and number (Proof). Please help me out.

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Myntra.com customer support has been notified about the posted complaint.