Myntra.com — money is not credited, not visible in the bank account.

Address: Bengaluru, 464001

When i call myntra customer care they say the problem is of the bank and they have initiated the refund already although there is no history of credited money. When i call the bank they advise me to question the myntra customer care service and that they haven’t received any amount of the same. The myntra provided me rrn no. Which they say i have to refer it to the bank, on calling the bank they ask me to refer the rrn no. From the myntra support itself. They are blaming each other whereas the ussue is not being solved.