[Resolved] Myntra.com — money not transferred my account

Barsha Pal

from Mumbai, Maharashtra

Sep 26, 2019

Address: Kolkata, Kolkata, West Bengal, 711205

Hi

I am barsha pal and i have facing some issues regarding my order confirmation.
Actually at first i opened this account through facebook (barshapaul.[protected]@gmail.com)and in this ac i have 1000 rupees in myntra credit.so now when i want to confirm my order it shows that one otp has sent to my email id which is that facebook id and i am not getting any otp from myntra.i am not able to confirm my order as i have sufficient money in my account .
Now i again login mytra app through my gmail id which is ([protected]@gmail.com) and i want to trasfer that amount (1000)rupees in this id so that i can check that otp and can confirm my order..thatswhy i raised a complain to myntra help centre yesterday and they said to wait till 30 september and they will resolve my issue.

My only concern i dont want to lose my 1000 rupees and want to trasfer that money to my gmail id for shoping in myntra.many times i called customer care but they not any action on it and harrasing me.

Please do the needfull

Regards
Barsha pal

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Sep 26, 2019

Complaint marked as Resolved

Only my concern to add 1000 rupees to my gmail id in myntra which is [email protected] that amount stuck in ([email protected] ) id which is my old account .so i could not place my order if they add my balance to my present account and confirm through my mobile no all thing will be sorted but they dont take any action..

Myntra.com customer support has been notified about the posted complaint.

Sep 26, 2019

Updated by Barsha Pal Complain still not resolved they didnt take any action..i still not get my wallet balance