Myntra.com — Multiple payment against a single product.

SakshiPatel96

Dec 27, 2022

Address: Myntra Designs Pvt. Ltd.Buildings AlyssaBegonia and Clover situated in Embassy Tech Village,Outer Ring Road,Devarabeesanahalli Village,Varthur Hobli,B

On the 6th of December I received my Order ID # 1221850 [protected], a Burgundy Brins Hooded sweatshirt from Myntra. On the door I asked the delivery agent, that I will pay by QR so he gave me the QR and initiated the payment but after a minute the agent said that payment is not successful so he marked as Cash on Delivery and I paid in cash that was on his UPI. After 2 hours the first payment also got deducted. Overall two time payment has been done against that single product. When I asked for my money back the Myntra agents are not replying well, again and again they are asking me to explain the query and to wait for 24-48 hours. It has been 20 days and this activity is still going on they haven't resolved my problem, haven't gave my money back.

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Comments

Aditya588

from Dhanbad, Jharkhand

Dec 27, 2022

I ordered Roadster olive green color jacket from myntra whose order number is 122380461717978849603 price is Rs 1862 delivered on 27/12/2022 but myntra delivered wrong color i.e. fade green colour, when I ordered myntra I complained about this to customer carephone and message in my mail that the seller delivered by myntra is 100% correct, and both myntra and seller are washed with milk, the customer is a thief, not myntra. I am giving it on social media as well as I am mailing it in the national counsumer grievance Hope myntra social media will solve this and try to return my wrong product, by the way myntra cheated me of 1862 rupees, I would like to tweet that myntra is a big fraud online shopping