Myntra.com — my money is still pending

On 16th of july i ordered multiple items from myntra but due to network issue my order does not get placed but total rs 22850 was deducted from my bank account which myntra has immediately transferred on my account, but after14days also it’s not credited on my account. After complaining this with reference no. To sbi online customer care they are not showing any interest and classed my case.. Pls help me as it’s a huge amount for me