Myntra.com — My myntra account hacked and hacker used 6915 INR credit from my account

Address: B-006, Prism Sovereign Apartment, 4th Main, 12th Cross, BEML Layout, Bangalre(560066)

Hi,

I became a victim of a cyber crime over Myntra.com. I kept my gift card money of 7000 INR there but someone hacked my myntra account(due to security bug in myntra.com or myntra app) and did the shopping of 6915 INR.
I already wrote to Myntra.com but they still need the involvement of cyber security cell here. So just adding you in the loop.

I am quite sure that this incident must have happened with others as well.

I raised a complaint cybercrime.gov.in. Here is the acknowledgment number of complaints: [protected]

I logged a complaint regarding in myntra as well but their response is very slow and playing thee blaming game. Mmy Myntra credit has been used by someone even though I didn't get any OTP when that person tried logging in to my account.

Here is one screenshot from my account for your reference.
- Email id was replaced with "[protected]@hi2.in" from "[protected]@gmail.com". I don't know how did it happen.
- The alternate mobile number is [protected]
- The mobile number in order is [protected]

I just overrode the above information with my right details.

I want my credit back in my account at the earliest and I want a proper investigation report on this security vulnerability. This is a really serious security issue happening with the Myntra account.