Myntra.com — my myntra account has been locked

Preetysarda

from Mumbai, Maharashtra

Jun 5, 2019

Address: BALAJI HOUSE,NIMATI ROAD,BLOCKB,2A, 785001

My myntra account has been locked yesterday without any prior information or any notice and without any specific reason.. I have many refunds for the products that has been returned. And also there are return request that are to be placed. Please look into the matter and take action asap..
My mail id - sarda. [protected]@gmail. Comi already had a talk with your executives they denied from giving any information about my account.. They mentioned that it has been blacklisted and it's permanently locked.. And will have to wait for next 24hours for the mail, also they didn't gave any assurance that account will be opened again.. I also asked them about the return that is to be placed., that they can atleast raise a return request. But they denied.. I want my refund and also want to place the return request asap as i'll be out of station for more then 3 weeks from 6th june 2019..

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Myntra.com customer support has been notified about the posted complaint.

Jun 06, 2019

Updated by Preetysarda Mynthra customer service is telling that no return will be taken once accnt is blocked..
But i have a return of rs.3500on that account
I want that immediately

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Comments

Shomali

from Allahabad, Uttar Pradesh

Sep 25, 2021

Myntra has blocked my account. And the customer care is doing nothing. They just raise the complaint and mark it resolve themselves without even giving a resolution. They are cheating with the customers. They have my 40000 Rs. I am student and that much amount of money is quite big for me. I have to create returns also. They have nit refunded my money also.

Tusharika Vig

Dec 18, 2021

My myntra account has been blocked for no reason. They’ve mentioned in the email that I breached their fair use policy and carefully read through every clause there. Despite being a law student, their email is very vague and does not point to anything that I did which led to my account being blocked. Moreover when i called the customer care, they said there is no alternative and even they dont know the reasons. A customer’s account can be blocked without being told which clause/policy condition was breached. And there is no mechanism to even take this up to the higher authorities. A myntra account not just has your number but your addresses card details and your personal data attached to it. There should be some recourse.