Myntra.com — my order didn't get placed however my cash got debited.

Address: Kottayam, Kerala, 686141

I was trying to order through myntra on August 10th however at the time of payment processing an error occurred and my order wasn't placed, cash for Rs. 2849.63 got debited from my account. When i talked to customer support they said they didn't received money so i will need to contact my bank. My credit card transaction shows the amount had spend on Myntra.