Myntra.com — My product is completely missing

Hello team, I
have ordered Noise buds mini with Order ID # 1197557 [protected] . But i got empty box (Product completely missing).

I already raised complaint many times and i shared unboxing video and images also, but Myntra team is not capable to handle and customer support is very very poor. They simply saying "we can't do anything".

Because of your incapability in the product delivery, why i have to loose my money.

If you delivery the product correctly, why i have to complain again and again.
Please take this very very seriously and please don't say silly reasons like "Product delivered correctly" or "We can't do anything".

Please refund my money back.

I already sent videos and image proofs to the Myntra team . Here also i tried to attach video, but i am getting an error. So, please refer to those video.

Thank you.