Myntra.com — Myntra cheated on me by not acting upon my return request

Address: H.no.382, First Floor, Sector 4, Gurgaon, Haryana, 122001

Website: Myntra mobile app

I ordered 6 jewellery sets through Myntra mobile app vide order I’d # 1192062 [protected].
Out of these 6 ordered sets, I kept 3 with me and for rest of the 3 sets I raised a return request as 2 of them were defective and one was to heavy for me to wear, on the same day they were delivered to me i.e. for 2 products on 24.12.2022 and for item on 28.12.2022.
Despite of regular complaints and follow ups no one is picking up the item and I am getting the messages that pick up failed while no one contacted me neither anyone came to pick up the items.
As per the policy of Myntra return can be requested within the 7 days of delivery date of the item. Myntra is breaching their policy and cheating me. Every delivery was prepaid and I paid while ordering the jewellery sets.
Today I got a message that one of my return request has been cancelled giving no reason and that too when the item delivered to me was defective.
I have sone many complaints but there is no response from Myntra. Even I have mailed them and still there is no response.
Kindly help me to get my money back from these cheaters.