Myntra.com — myntra credit get used by someone else

Address:

#312, NAKSHATRA LAKE VIEW APT, 7th Main, Subhash Nagar, 560060

My myntra credit got hacked and someone made a fraudulent purchase worth 2411 (434+ 1977) rs, 2 orders placed on 16th and 17th of april 2019 and got it delivered to their address... When i called customer service to complain, their response is please lodge a complain to your nearest cybercell and they will follow!... Still no steps taken to protect the customers or resolve their problems... Instead putting it on us to fight out the company's mistakes... Has got to be someone internal doing this fraud... Also they do not care about it they said if you are not happy with this then this is your call.. Could you please help in getting this fraud resolved and take strict action and if possible help to get my money return.

The user had updated his mobile no and delivery address as shown in the attached photos. This happened while i was travelling outside the country and helpless.

Myntra should take the responsibility of this and someone insider is doing this and help the customers by refunding the amount.