Myntra.com — myntra product not delivered and refund not being processed

Address: online shop - website www.myntra.com

I had ordered 4 kurtas from Myntra's online shop(website).One was delivered to wrong address and the other one in untrackable. I had raised 2 INC cases. After multiple calls to Myntra - I have received the package that was previously delivered to wrong address.

However the fourth Kurta which is untrackable - I am unable to get any sort of resolution from Myntra. All I am requesting for is a refund.

I don't receive any email based updates from Myntra . I am having to call myself into Myntra's helpline every 24 hours and follow up . So far no resolution.

Absolutely disappointed with the customer service and regret having made the purchase and for having made the payment upfront.

Ref number of the incident raised: IN[protected]