Myntra.com — myntra refund not reflected in account

I have not got the refund of RS 1149. I have returned the product. They are telling the refund is processed from there side on 21st October. I called them 7 8 times. They told me to contact bank and file a dispute at bank. The refrence number they provided to check with the bank is wrong. It has been 1 month. I even shared my bank account statement that the amount had not been refunded. But they are telling they can't help contact the bank.bank is telling contact myntra. If they have transferred the money where Is the money

I want my money back in any cost.
Myntra Account:[protected]
Product Anouk Mojri
Anount 1149.