[Resolved]  Myntra.com — new delivery charges policy

There is a new policy has been introduced by myntra, where i have been charged 149 for delivery irrespective of any amount product. As per there instruction if customer return their products and it's not as per their fair usage policy then the customer would be penalized for delivery charges.

I do understand if the products were purchased on cod and customer not available during the delivery time.in that situation, this policy stands valid. My all orders from 2009 were pre-paid, even though i have been imposed with this penalty.

None of the online merchant such kind of rule in india. Myntra is simply looting customer. If returning the product is a problem then why they are in online business and why they are promoting 30 days of the return policy.

I request the myntra authority to revisit the terms and condition and revise it.

Regards,
Ashish sahu
[protected]