Myntra.com — no refund for shipping charges

I have returned a product worth rs 463 which is the total amount whereas, myntra only refunded rs 314 claiming that they dont refund the shipping charge amount. This is the first time i am facing the issue. People rely on mynta all the time and am a frequent customer of myntra for past 3 years and this is what they return to us. I believe this policy has to be withdrawn asap orelse the customer will be in loss.
Kindly work on this. Our money are not just to be wasted in vague. And if this continues people will no longer rely on ecom portals.
Was this information helpful?
No (0)
Yes (1)
Myntra.com customer support has been notified about the posted complaint.
 
1 Comment

Comments

I ordered (DSBYBRAA[protected] SIZE:34B) Dress berry bra(size 34B) which l received 38B.
I need to get exact order immediately.I don't want to run behind this order.
Invoice No.[protected].
Order No.[protected]-3532503
Shipment no.[protected]
Date:28 feb.2019

Jinu
[protected]

Jinu Cu's reply, Mar 11, 2019
I got diffrent size of product.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9820
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information