Myntra.com — No refund given for a cancelled product

Address: Bangalore

I had cancelled a prepaid product of amount 2142/- on 1st of April 2022. The refund was supposed to get transferred to my account within 7 days but till date there is no refund reflected in my account. It has been over 2 months. I had a conversation regarding this with the team but no help or resolution was given by the team.
Kindly help me in getting my refund.