Myntra.com — no response from myntra after they arranged wrong pick up of item. no refund of money. no update. no resolution. mental agony

Address: Mumbai, New Delhi, Delhi, 110009

Website: www.myntra.com

I ordered a hrx women burgandy sweatshirt from myntra along with some other products. I created a return request one day after recieving the products. Now i got a message from them that deliver the package to our pickup boy. The message did not have any mention about how many products to return and all that. I asked the pick up boy how many products to return he said 3. So i returned all 3 of them on 22 nd of november. After some time i get a message from myntra that i have to return the hrx burgandy sweatshirt to some other courier company. I contact the deliver boy, he says i submitted the items to myntra office. I inform myntra customer care about the issue and continuously call them from 22nd of november but they don't provide me with any resolution. My money gone. What a mistake it was to order from this site. They are giving so much mental agony and harrassing the customers. Please is someone can help to get my money back