Myntra.com — not able to return the ordered product

Myntra.com — not able to return the ordered product

B Bhagyalata Raut from Bengaluru, Karnataka Apr 9, 2019

I have ordered 2 van Hussain formal pant. And then accidentally I have redeemed insider points which is waste for me. So many insider points lying with me and even I can't use those. Now customer Care are saying, I can't return the products as I have redeemed points. And there is no way to revert those points which is still there in my myntra account. Is it a flexibility for an icon member or u r restricting us to return some products. Being a regular customer, I never expected this behavior of myntra. If that product is of no use, what should I do with those. At least you should allow me to exchange that product. Was this information helpful? No (0) Yes (0)
Myntra.com customer support has been notified about the posted complaint.
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Comments

Aman Gakher

from Patiala, Punjab

Apr 11, 2019

I return a jumpsuit on 25/3/2019 but today I have not received the amount in my account and no help from customer care also I submitted all my account details on e mail which I get from executive but no refund I get till 3/2/4/2019

Kunal1411

from Jaipur, Rajasthan

Apr 11, 2019

I recently placed an order with myntra and i recieved it today, i wants to return it but not getting any return option in "orders" list.