Myntra.com — Not accepting return after sending wrong item

Address: Noida

Order ID # 1199391 [protected]
Product name: truffle collection pu white block sandals
Ordered from Myntra
I ordered for truffle Tie up heels and i received one piece of what I ordered and one piece of different design sandals. I request for return the delivery guy didn’t take it as verification was shown to him I contacted the customer care they raised an investigation and they’re telling me correct product was sent from their warehouse they’ve seen the recording and asked the courier service too. I want my refund Myntra this is just not done how can you cheat people sending wrong products and not accepting returns and telling correct product was sent based on donno what evidence which they’re not ready to show us