Myntra.com — Not Delivering items on said date..Also cancelling orders mentioning unforeseen circumstances.

Myntra has become one of the largest fashiin retailer but or may be due to those reasons they are unable to fulfil the deliveries on time. I placed an order and after waiting for 1 month, they canceled the order saying unforeseen circumstances. Though they processed the refund where does Myntra stand on the delivery front or could gain complete trust of the customers. I would want the govt. to govern these companies with some rule and regulations as to atleast a small penalty given that the purchasers money has been deposited with them for over a month and when looking about in numbers, it is million people and million deposits, and even a bank would give them a minimum 1% interest making it a profit for them but loss for the customer.