Myntra.com — not processing my refund

Website: www.myntra.com

Order no.:- 112209128826059732601
Product name:- Lavie Teal solid shoulder bag
Ref. No. :-[protected]
The order has been picked up on12oct 2019 by xpressbees delivery partner. But still the refund has not been processed. Even customer care executive and senior supervisor are not helping in this case. I have already shared receipt with them. But then also they are not resolving my issue. They continuously ask for 24hrs and just do nothing...kindly help me out. It's so torchering.