| Address: Returns Processing FacilitySurvey Numbers 231, 232 and 233Soukya Road, Samethanahalli VillageAnugondanahalli Hobli, Hoskote TalukBangalore - 560067 |
I had ordered a jeans (ACTIMAXX red and grey mens tshirt) on 2 november from myntra. It arrived early (11th november). I tried the jeans out but due to fitting issues i decided to return it and exchange with another product . I requested for the exchange on that very day and paid online the extra amount they asked for. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day but due some misunderstanding it did not happen until 17th. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the "price tag was missing". Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund. Very substandard service from such renowed site. Was this information helpful? | 
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