Myntra.com — not refunding my money or returning my money

Address:

Bangalore, Karnataka, 110009

I ordered columbia shoes through myntra worth ₹10, 00 then i returned the shoes very next day because i don't like the colour. Then it was a smart pick up, delivery boy check everything price tag quality check etc. Then the product received by dc they again did the quality check and told me that your quality check is failed now. So i told them to return my product they said it will take time. I asked how much time they said it can take one year also. I complaint in myntra they asked for 5 days. After 5 days i called them they said we will resolve your issue in 24 hours. Now its been 2 days no solution and now my account is also locked. It is requested that my account should be unlocked and i'll get my product in proper condition as soon as possible