Order no 118168467190046097401
i had received the puma sneakers on 26 th of August, i wasn't happy with the product finish(the product was new not used but the wasn't happy with the design and finish) so i placed a request for return within half n hour, i have attached the images for the same, there was a black mark on the lace as well when i received the product which is evident on the first image(date and time also shown), and after placing the return request the product was picked up in 2 days and the very next day i got a message saying the return was rejected as din pass the quality check. i had made around 15 calls to myntra since them spoke to their managers multiple times, i was promised that i would get a response by 6 th of September and when i contacted them i was asked to wait for 48 more hours . i never got any response from them. i had send them photos of the product showing the condition when i received the product and the present condition of the product when i received the return parcel. Moreover, when i received it was showing made in India. I am very disappointed with their service. Kindly see to this matter and take the product back as soon as possible. Was this information helpful? |
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