Myntra.com — one bedsheet with 2 pillow covers

It's been one month.. I am struggling to get the order i had placed. Everytime they deliver 1 bedsheet with 1 pillow cover. Initially they told me that they will be delivering addition pillow cover which they didn't. After a week, i again called and then was informed that i myself have to place exchange request. Which i did and then again same thing got delivered. Even the courier guy denied taking back the order stating it should contain 2 pillow covers. Then
On 3 rd week again i calledthat same thing has been done again.. And i was assured that this time i will get the right product and yet the same thing happened. Customer support team is pathetic and not friendly. I have been regularly following up with them for correct delivery and after a month the response i got was that order is with 1 pillow cover only. They changed the entire request only stating that it was my mistake. Which wasn't! I have entire chat and phone call records.

My money has been lying with myntra for over a month.. And i don't have the product.

Attached is the image of modifications done on request. But remember, i get mail confirmation too regarding products i buy.. Which clearly states 2 covers
+1 photos
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9819
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information