Myntra.com — online fraud, delivery done in spite of knowing it was a fraud transaction

Address: 411028

My Myntra account was hacked and an order (JBL ear phones) was placed. As soon as I came to know about this fraud transaction, I contacted Myntra 5-6 times and asked to stop the delivery. After few hours when I checked the status, delivery was done to the fraudster. The delivery could be easily stopped but there wasn't enough support from their end.
Also my account being hacked put my info, saved cards on risk. They still dont seem to be responsible/ careful about it . The attitude is very casual, as if it's a normal thing for them.
Such companies promoting online frauds and encouraging fraudsters should be taught a lesson.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Apr 09, 2019
Updated by Ankkita Sharma
Any measure taken from their end ??
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9819
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information