Myntra.com — Order cancelled without informing

Address: Bangalore, Karnataka

I had ordered Inc. 5 footwear for me on 2nd week of Dec 2021 and a sweatshirt+boxers for my brother 10th December. It was already long time and I haven’t got any update on it but when I opened the app to check the status it was already cancelled with reasons stating: cancelled due to unforeseen circumstances. I am sure that’s not the case because I was getting my other orders delivered. My question is on integrity and reliability of Myntra. If they can’t provide the promised service then they should not be into the business. If I have decided to buy something which was available on the site how can they decide on cancelling it without my consent? How do they know that cancelling the order won’t impact my plans and preparations related to that product on particular occasion? It is highly unprofessional and irresponsible of them. There this attitude has impacted my planning for the event. I could have got them from near store if I wouldn’t have trusted their promise on delivery and availability. Is there any legal action we can take on Myntra for doing this?
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9819
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information