Myntra.com — order decline but amount debited

Address: Gurgaon, Haryana, 122001

Hi this is regarding my order decline but payment got debited on 21oct.2019
I didn't get a solution even after of 3 months. My bank confirmed so many time that amount has been credited to myntra vpa address via upi payment method. But you still not able to find the transaction details, this is real lost my trust in myntra. Very unhelpful support from myntra.

Now i am really worried and upset from the response from myntra. 3 monthes over and i didn't get any response. Where is my money. My bank already confirmed that amount has been credited to myntra. Please ask your finance department not to check the details just by order number. Check the amount transaction in your bank account or vpa account with this transaction number # towards vpa : [protected]@ybl through reference number[protected] and amount is inr 1830.15/-